Welcome to your comprehensive guide to job opportunities at the renowned hospitality giant, InterContinental Hotels Group (IHG). As a global organisation with a diversified portfolio of hotel brands, IHG offers an extensive range of employment opportunities across various sectors, from hotel operations to corporate functions. Whether you’re starting out your career or seeking new professional challenges, InterContinental could be your next destination. Let’s delve into the many aspects of a career with IHG, including the job application process, interview tips, and answer some frequently asked questions.
With over 5,000 hotels in nearly 100 countries around the world, InterContinental offers a vast array of job opportunities. Jobs at InterContinental are available in various departments such as Food and Beverage, Front Office, Housekeeping, Sales and Marketing, Finance, and Human Resources. Additionally, there are also opportunities in the corporate office for roles in Business Development, Marketing, Finance, Human Resources and more.
InterContinental has a commitment to developing the careers of its employees, and many employees have had the opportunity to progress within the company or transfer to exciting new locations worldwide. The company also offers a comprehensive benefits package, satisfying work environment, and a myriad of growth opportunities.
Some of the roles you might find include Front Desk Agent, Bartender, Executive Chef, Event Planner, Room Attendant, Sales Manager, Hotel General Manager, and many others.
InterContinental Job Application Process
The job application process at InterContinental is straightforward, putting equal opportunity at its core. It usually involves submitting an online application, initial screening, the interview process, background checks, and ultimately a job offer. Transparency and open communication is an inherent part of this process.
As an international applicant, you might also need to go through visa procedures if you’re applying for a position in a different country. InterContinental supports its candidates throughout this process.
Accommodations are often made for applicants with disabilities, and applications are encouraged from all qualified candidates regardless of their background, demonstrating InterContinental’s commitment to diversity.
How to Apply Online at InterContinental
To apply online at InterContinental, you need to visit the careers page of their official website. Here, you can search for job opportunities using keywords, job titles, or location. Once you’ve found a job that interests you, click ‘Apply’ to start your application.
You will need to create an account or log in if you already have one. Follow the on-screen prompts to fill out your application, being sure to provide accurate information and upload your latest CV/resume. The final step is to submit your application.
Once submitted, you can monitor your application’s status through your account on the careers page. Recall that the hiring process might take several weeks; patience is key here.
InterContinental Job Application Form PDF
InterContinental doesn’t typically provide a PDF application form. Rather, the majority of their job applications are accepted online via their portal. This allows you to create a profile, save your details for future applications, and track your application status.
However, for some in-person jobs or career fairs, they might provide a paper application form. In such cases, fill out the form accurately and completely. Omission of information or false information might lead to disqualification.
Whether online or on paper, it’s important to read and understand the job description and requirements before applying. This helps tailor your application to the specific role and increase your chances of being shortlisted.
The interview process at InterContinental is thorough and is tailored to the potential role. It provides a balanced assessment of your skills, experiences, and cultural fit within the organization. This process ranges from phone or video call screenings, face-to-face interviews, to assessment centers for some roles.
Considering the company’s international presence, interviews for roles requiring relocation or in a different location are often conducted via video call. Always treat these interviews with as much seriousness as you would a physical one.
Some interviews might also involve presentation stages, case studies, or group exercises depending on the role. Irrespective of the interview style, ensure you’ve done your homework on the company, role, and industry trends. Be ready to demonstrate your knowledge and how your skills make you the best fit for the job.
InterContinental Interview Q&A
- Q: Why are you interested in working for InterContinental?
A: I am passionate about the hospitality industry and InterContinental’s commitment to delivering top-notch services is in line with my career aspirations. I believe I can contribute positively to upholding this reputation.
- Q: Can you describe a time when you provided excellent customer service?
A: During my previous role in a restaurant, a customer had a dietary restriction that was not catered for on our menu. I liaised with the kitchen staff to create a custom dish that met their requirements, and they appreciated my extra effort. I believe every customer deserves to have an exceptional experience.
- Q: How do you handle difficult customers?
A: I believe empathy and patience are key in handling difficult customers. It’s important to listen, understand their concerns, and offer solutions. It’s also crucial to maintain professionalism and respect at all times.
- Q: How do you manage your tasks in a fast-paced environment?
A: Prioritization and organization are critical skills in managing tasks in a fast-paced environment. I also ensure regular communication with my team to stay updated with ongoing activities.
- Q: Can you handle working late hours and over the weekend?
A: I understand the demands of the hospitality industry can include working during non-traditional hours, on weekends, and holidays. I am flexible and prepared for such schedule requirements.
InterContinental Minimum Hiring Age
The minimum age to work at InterContinental can vary depending on the region and role but is generally 18 years old. This is in accordance with labor laws that prohibit underage employment.
However, for more senior roles or roles requiring specific qualifications and experience, hiring occurs at older ages. For instance, to become a Hotel General Manager, you should have significant experience in hotel management, which might take several years to acquire.
Regardless of the minimum hiring age, all applicants must have the legally required right to work in the country where the job is located.
InterContinental Frequently Asked Questions
- Q: Do I need previous hotel experience to work at InterContinental?
A: While previous experience is beneficial, it may not always be necessary. Some entry-level roles may not require prior experience, but more senior roles often do. InterContinental values diversity in skills and experiences and provides training to new hires to ensure high standards are met.
- Q: What kind of benefits does InterContinental offer?
A: InterContinental offers a diverse range of benefits including great work environments, flexible work arrangements (where possible), competitive pay, holiday allowance, hotel discounts, and opportunities for training and development.
- Q: Can I transfer to other locations within InterContinental?
A: Yes. As a global company, employees have the opportunity to work in different locations based on business requirements and personal preferences.
- Q: Is there a uniform for employees at InterContinental?
A: Yes, employees in specific roles, typically those in guest-facing positions, are required to wear a uniform. The uniform varies depending on the role and location.
- Q: How can I prepare for an interview at InterContinental?
A: Familiarize yourself with the company and the role you’re applying for. Review common interview questions and prepare answers that highlight your skills and experience. Be professional and arrive on time for the interview.
- Q: How long does the hiring process at InterContinental take?
A: The hiring process can vary but typically takes several weeks from application submission to final job offer. This time might vary depending on the role, location, and other factors.
- Q: Does InterContinental offer internships or graduate roles?
A: Yes, the company has a global internship program and offers graduate roles often in corporate functions such as finance, HR, and marketing.
- Q: Are there training opportunities at InterContinental?
A: Yes, InterContinental is dedicated to the professional and personal growth of their employees, offering training and development opportunities.
- Q: Does InterContinental sponsor work visas for international applicants?
A: This largely depends on the country’s immigration policies and may vary from one location to another.
- Q: How can I stay updated with job vacancies at InterContinental?
A: The best way is to check the careers page on their official website regularly for potential job vacancies. You can also set up job alerts to be informed of new job postings.