What is it like to work at Macy’s?
After the application and interview processes end and you get hired, there will be computer-based training for hours at Macy’s. You will learn how to use the computer system of Macy’s, how to process payments, etc. Then there is some shadowing, which is the process that a new inexperienced employee observes an experienced employee in the same position during their work.
Your shifts are defined and structured if you are a permanent store employee. However, you need to go get your shifts if you are a seasonal employee. This means that a manager might not assign you your shifts, thus you need to ask the manager for shifts. In some departments (e.g. make-up department), you get hourly pay + commission. In such departments, it is known that there is a lot of competition between co-workers because every employee wants to attract the attention of the most number of customers. Macy’s now has a separate return area and return register for returns. Many employees have reported that dealing with returns is definitely a hard job.
There is one manager for each department at a Macy’s store. During your employment at Macy’s, you get to meet different types of managers and customers, and if you work in multiple departments, you will get to know useful information such as what are the most popular fashion items, what are the most comfortable beddings, or what is the most high-quality oven. The shoe department is the busiest department at a Macy’s store.
Even if it is your first job and you are working in an entry-level position, you have the opportunity to learn new things and to get your manager’s attention. You will eventually be promoted if you demonstrate high performance during work. During your employment, you will have the opportunity to learn things in other store areas to grow as an employee. We advise you to not miss this chance if you want to pursue a career in retail.
To conclude, the pay rate may seem low when you think about all the work you have to do during your shifts. But it actually depends on your expectations. A job at Macy’s can also be a great second part-time job and an opportunity for career advancement, because you learn a lot by working at a Macy’s store. The satisfaction that you will have during your employment will also depend on the store location and the store management team.
Now, we hope that you got an idea about entry-level employment at Macy’s. You can also look at our other article about Macy’s that explains the application steps, provides detailed information about job positions, definitions of some popular job positions at Macy’s, and more.